FAQ - NEW

 

ORDERING
Can I change or cancel my order? 
Of course you can, we're only happy if you are. We will 

When will my order ship?
Can I include a gift receipt with my order?
Do you offer gift wrapping?
Coupons and Discount


SHIPPING
How do I track my order?
What carriers do you use?
What countries do you ship to?
Do you offer next day delivery?
Tracking shows as delivered but that’s not the case - what do I do?


RETURNS
HOW DO I MAKE A RETURN?
CAN I EXCHANGE FOR SOMETHING ELSE?
HOW LONG WILL IT TAKE TO RECEIVE A REFUND?
WHAT IS YOUR RETURN POLICY
I RECEIVED A DAMAGED, DEFECTIVE OR INCORRECT ITEM. WHAT DO I DO?